1823 handles enquiries, compliments and suggestions for 23
participating departments of the Hong Kong Government and receives complaints about any area of Hong Kong Government services.
This revamped Tell me@1823 Mobile App provides a convenient channel for you to contact 1823 anytime and anywhere via the Internet.
- KEY FEATURES -
• Case submission
Submit cases with ease using user-friendly forms. You can also upload photos and videos, record a voice message and mark the case location on a map.
• Case record and replies
View your case history, check replies from the departments, follow up on cases, or inform 1823 to close cases.
• Instant answers to simple enquiries
Get instant answers from FAQs on 1823 Online through auto-search, or have simple enquiries handled instantly by Chatbot Tammy.
Privacy Statement: https://www.1823.gov.hk/en/mobile-app/privacy-policy
Personal Information Collection Statement: https://www.1823.gov.hk/en/mobile-app/pics